Versand

Here's exactly what to expect once you hit "buy."

PROCESSING TIME Once your order comes in, we need 2 business days to prep and pack it for smaller orders (which is basically all of you — good problem to have eventually if that changes). During launches or big sale days, add a day or two — we'll flag it on the site if that's the case.

You'll get a shipping confirmation email with tracking as soon as your order leaves the warehouse.

WHERE WE SHIP & HOW LONG IT TAKES After processing, here's the delivery window by destination:

  • Sweden: 5 business days
  • EU/EEA: 4–9 business days depending on country — closer countries like Denmark, Finland, and the Netherlands tend to be faster; further ones like Greece or Romania take longer
  • UK: 4–7 business days
  • US: 2–5 business days, weight-based
  • Rest of world: check out to confirm we ship to your country — timing varies

SHIPPING COSTS Shipping is calculated by weight, not by how many items you order, so cost is shown at checkout before you pay. No surprises, no flat guessing games.

CUSTOMS & DUTIES If you're ordering from outside the EU, your order may be subject to customs duties or import taxes charged by your country. Those are set by your local customs office, not us — sorry, that one's between you and your government.

TRACKING Every order ships with tracking, sent straight to your inbox. If it hasn't updated in a few business days, email us at scandidaddyse@gmail.com and we'll chase it down.

DELAYS We get orders out the door fast, but once a package is with the courier, delays from customs, weather, or carrier hiccups are out of our hands. We'll always help track down a missing package — we just can't guarantee exact delivery dates.

DAMAGED OR LOST ORDERS If your order arrives damaged or never shows up, email us at scandidaddyse@gmail.com with your order number. For damage, include photos of the item and the box.

  • Damaged: report it within 1 month of delivery
  • Lost: report it within 1 month of the estimated delivery date

Once we've got your info, replacements are typically sent out within 72 hours — longer only if we need to look into it further.

WRONG ADDRESS Double check your shipping address at checkout — once an order ships, we can't redirect it. If it bounces back to us undelivered, we'll reach out to sort out reshipping, and extra shipping costs may apply.

RETURNS & YOUR RIGHT TO WITHDRAW Need to send something back? Check our Refund Policy for the full details, including your 14-day EU right of withdrawal.

QUESTIONS? Email us at scandidaddyse@gmail.com — we read everything and we'll get back to you.